{"id":4807,"date":"2019-11-07T05:06:22","date_gmt":"2019-11-07T05:06:22","guid":{"rendered":"https:\/\/www.maltezosnfu.com\/?page_id=4807"},"modified":"2023-01-25T07:20:30","modified_gmt":"2023-01-25T07:20:30","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.maltezosnfu.com\/en\/faqs\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row mobile_bg_img_hidden=&#8221;no&#8221; tablet_bg_img_hidden=&#8221;no&#8221; woodmart_parallax=&#8221;0&#8243; woodmart_gradient_switch=&#8221;no&#8221; row_reverse_mobile=&#8221;0&#8243; row_reverse_tablet=&#8221;0&#8243; woodmart_disable_overflow=&#8221;0&#8243;][vc_column width=&#8221;2\/3&#8243;]\n\t\t<div id=\"wd-63d0d8295e6ec\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-63d0d8295e6ec wd-title-color-default wd-title-style-default text-center custom-faq-heading  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-l\" >Frequently Asked Questions<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[vc_tta_accordion shape=&#8221;square&#8221; color=&#8221;white&#8221; c_icon=&#8221;chevron&#8221; c_position=&#8221;right&#8221; active_section=&#8221;1&#8243; no_fill=&#8221;true&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;In case of an emergency, can I call for your services at any time of the day?&#8221; tab_id=&#8221;1573103189288-a557b349-4126&#8243;][vc_column_text text_larger=&#8221;no&#8221; woodmart_inline=&#8221;no&#8221;]<\/p>\n<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">Yes, you may call us on 22311100 and we will attend to your request according to the availability of nurses and staff.<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do all Nurse for You nursing staff have a nursing degree and a valid nursing license?&#8221; tab_id=&#8221;1573103189336-c2fbeed9-4df1&#8243;][vc_column_text text_larger=&#8221;no&#8221; woodmart_inline=&#8221;no&#8221;]<\/p>\n<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">Yes, Nurse for You only employs nursing graduates who hold a valid nursing license.<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;If I am not happy with the nurse\u2019s services, can I file a complaint?&#8221; tab_id=&#8221;1573103189384-a9f7d846-0114&#8243;][vc_column_text text_larger=&#8221;no&#8221; woodmart_inline=&#8221;no&#8221;]<\/p>\n<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">Yes, our company takes any complaint, however small, very seriously. In such a case, you can either call 22311100 and ask to speak to the Director, Mr Andreas Maltezos, or send an email which, after investigation of your complaint, we will reply to as soon as possible.<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How is my personal data protected?&#8221; tab_id=&#8221;1573103189429-81ea7cbe-c260&#8243;][vc_column_text woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]<\/p>\n<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">Our company takes legislation governing\u00a0 personal data protection very seriously. We have a designated personal data officer in the company who examines all complaints. In the event that you are not satisfied with the person in charge of personal data, you can make a complaint to the Commissioner for Personal Data Protection via telephone on 22818456 or email commissioner@dataprotection.gov.cy.<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;SectionCan I create my own care plan based on my needs?&#8221; tab_id=&#8221;1674556506234-c457b443-07fa&#8221;][vc_column_text woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]<\/p>\n<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">Our company takes legislation governing\u00a0 personal data protection very seriously. We have a designated personal data officer in the company who examines all complaints. In the event that you are not satisfied with the person in charge of personal data, you can make a complaint to the Commissioner for Personal Data Protection via telephone on 22818456 or email commissioner@dataprotection.gov.cy.<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do prices change on Sundays and public holidays?&#8221; tab_id=&#8221;1674556571244-eec1443f-ba88&#8243;][vc_column_text woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]<\/p>\n<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">On Sundays and holidays, charges for our services are different. For more information, please contact one of our customer service members on 22311100 during office hours (08:00-17:30).<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space woodmart_hide_large=&#8221;0&#8243; woodmart_hide_medium=&#8221;0&#8243; woodmart_hide_small=&#8221;0&#8243; woodmart_hide_extra_small=&#8221;0&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row mobile_bg_img_hidden=&#8221;no&#8221; tablet_bg_img_hidden=&#8221;no&#8221; woodmart_parallax=&#8221;0&#8243; woodmart_gradient_switch=&#8221;no&#8221; row_reverse_mobile=&#8221;0&#8243; row_reverse_tablet=&#8221;0&#8243; woodmart_disable_overflow=&#8221;0&#8243;][vc_column width=&#8221;2\/3&#8243;][vc_tta_accordion shape=&#8221;square&#8221; color=&#8221;white&#8221; c_icon=&#8221;chevron&#8221; c_position=&#8221;right&#8221; active_section=&#8221;1&#8243; no_fill=&#8221;true&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;In case of an<\/p>\n","protected":false},"author":23,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_wp_rev_ctl_limit":""},"class_list":["post-4807","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.maltezosnfu.com\/en\/wp-json\/wp\/v2\/pages\/4807","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.maltezosnfu.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.maltezosnfu.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.maltezosnfu.com\/en\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/www.maltezosnfu.com\/en\/wp-json\/wp\/v2\/comments?post=4807"}],"version-history":[{"count":3,"href":"https:\/\/www.maltezosnfu.com\/en\/wp-json\/wp\/v2\/pages\/4807\/revisions"}],"predecessor-version":[{"id":9077,"href":"https:\/\/www.maltezosnfu.com\/en\/wp-json\/wp\/v2\/pages\/4807\/revisions\/9077"}],"wp:attachment":[{"href":"https:\/\/www.maltezosnfu.com\/en\/wp-json\/wp\/v2\/media?parent=4807"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}